POPULAR QUESTIONS
Got a question? Check out our popular questions below to find the answer you’re looking for.
How do I update my profile picture?
Go to your profile settings, click on your current picture, upload a new image, and save your changes.
What filters can I use to find the perfect coach or venue?
You can filter by sport type, location radius, date availability, price range, and coach/venue rating.
How do I cancel or reschedule a session?
Navigate to My Bookings, select a session, then choose "Cancel" or "Reschedule" and follow the prompts.
How do I set or update my availability calendar?
Go to Dashboard > Availability, select or deselect time slots on the calendar, and click "Save".
Where can I download my invoice or transaction history?
In Dashboard > Payments, you can view and download PDFs or export your transaction history as a CSV.
How do I contact customer support?
Click the Help icon in the app or email
[email protected] – we typically respond within 24 hours.